Category: SOCIAL MEDIA

  • Instagram Shares Growth Tips in New Podcast

    Instagram Shares Growth Tips in New Podcast

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    With VidCon being held last week, Meta took the opportunity to record a live version of its creator podcast, called ”Close Friends Only”, in which high profile creators share their tips for connecting on IG, and how they make best use of the app.

    The live session featured creator Reece Feldman and actor Storm Reid, who shared various tips and notes about their respective creative journeys, and how Instagram has helped them connect with an audience.

    Most of the tips themselves are fairly general (use new features as they’re released, carousels are good for engagement), but there are some interesting notes on how people with a lot of followers have built their audience in the app.

    Though, given the celebrities that have been featured in “Close Friends Only” thus far, a lot of this is predicated on their fame outside of the app.

    Take, for example, this session with Renee Rapp and Rachel Sennot:

    There are, again, some interesting notes in there, but I wouldn’t say that the episodes are jam packed with helpful tips and pointers for your approach.

    But they may be worth considering, and if you’re looking for ways to boost your IG presence, maybe there are some notes in there that will be of specific value for you.

    Or if you just like these creators, it could be worth tuning in to hear how they use Instagram to connect.

    You can check out the latest episodes of “Close Friends Only” here.

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  • Snapchat Adds Fan Celebration Elements for Euro 2024

    Snapchat Adds Fan Celebration Elements for Euro 2024

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    With the Euro 2024 knockout stage coming up, Snapchat has outlined the various ways that Snapchatters can engage with the event in the app, via a range of Lenses and activations to show your support for your team.

    Snapchat has released 20 exclusive AR lenses for the event, which are designed to “encourage Snapchatters to turn all their emotions and reactions to the action on the pitch, into memes to share with their friends and family” in the app.

    As you can see in the above clip, Snap has a range of character depictions and supporter effects for various aspects of the tournament.

    Snap’s also partnered with Nike and Adidas on “Kit Selector” AR lenses, which enable Snapchatters to try on all the official EUROs Nike and Adidas team kits. Users can also swipe up to buy supporter gear in the app, which is a key element of Snap’s expanded commerce push, extending digital Lenses to real life products. The same also relates to its Bitmoji characters and the clothing you dress these depictions in.

    Snap’s also partnered with Deutsche Telekom on a series of Euro 2024 AR Lenses, while Lufthansa and SunExpress have also launched dedicated Euro 2024 elements.

    In terms of content, Snapchat is also hosting official Euro 2024 highlights in Germany, France, the Middle East and North Africa, through partnerships with Deutsche TelekomAxel SpringerTF1beIN SPORTS.

    Snapchat’s young audience skew makes it a great platform for event tie-ins, while Snapchat users are also highly engaged in sports overall. In combination, it’s clear that Euro 2024 will be a big focus for many users in the app, which could also provide opportunities for brand tie-ins and promotions.  

    You can read more about Snap’s Euro 2024 elements here.

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  • TikTok Launches Big Brand ‘Deal Days’ to Promote In-Stream Shopping

    TikTok Launches Big Brand ‘Deal Days’ to Promote In-Stream Shopping

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    TikTok’s making yet another push on in-app shopping, this time via new “Deals For You Days” in the app in the U.S.

    TikTok Deal Days

    TikTok’s Deals For You Days will see big brands share discounts in the app, across a range of trending products, which TikTok’s hoping will get more people browsing and spending in-stream.

    As per TikTok:

    “Starting on July 9th, trending brands like L’Oréal ParisMaybelline New YorkNYX Professional MakeupOur PlaceToo Faced, and Zwilling USA are offering huge savings exclusively on TikTok Shop in the U.S. Merchants and creators can participate in content challenges for short video and LIVE shopping events, where they can interact directly with their followers and share their favorite products and best-sellers.”

    Those challenges will then provide expanded promotion for these shopping deals, via UGC, which will ensure that even more people are aware of TikTok’s latest in-stream shops push.

    Which TikTok is dead-set on making a thing.

    The main impetus here is based on TikTok’s success with eCommerce in China, which has now become the key revenue driver in the local version of the app. Douyin, the Chinese version of TikTok, generated $300 billion from e-commerce sales in 2023, which is almost 100x more than TikTok made in the same period.

    At the same time, TikTok has seen some success with in-stream shopping, in South East Asia in particular. But it hasn’t caught on with Western shoppers in the same way.

    Yet.

    TikTok seems determined that the steady increase in in-app spending will eventually lead to more shopping activity, and its Deal Days are its latest attempt to stimulate this, in order to maximize its revenue potential in the U.S.

    Before it’s too late.

    TikTok may well be gone from the U.S. as of early next year, and it seems that it’s pulling out all the stops to really test the waters with its eCommerce elements, because maybe, if it starts to see a significant uptick in sales, that’ll broaden its case for remaining in the U.S. Even if that has to be in a lesser form.

    In addition to offering expanded product deals, TikTok will also be hosting a range of “Deals For You Days” live shopping events, which will offer exclusive discounts on popular trending brands and retailers in real-time.

    “Brands like Benefit Cosmetics and COOLA, along with record breaking creators such as simplymandys and Canvas Beauty founder Stormi Steele will be hosting TikTok LIVE shopping events. In addition, Tati Westbrook will be going LIVE on TikTok and showcasing her favorite beauty and lifestyle products.”

    TikTok’s in-app spending is increasing, and there does seem to be some potential there. But can it become a transformative shopping platform, in addition to its short form video roots?



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  • Meta’s Apps Continue to Dominate the Download Charts

    Meta’s Apps Continue to Dominate the Download Charts

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    While Elon’s X team keeps touting the app’s popularity as “the #1 news app in more than 140 countries worldwide”, overall, X’s downloads are not rising in-step, while Meta continues to dominate the overall app rankings.

    According to the latest data from Sensor Tower, Instagram was the most downloaded app in Q1 2024, followed by TikTok, Facebook, and WhatsApp.

    Sensor Tower tops apps

    But Meta’s dominance actually extends even further than that, with Threads coming in at 11th on the list, and Messenger at 12th.

    X didn’t make the top listings, but is currently sitting at 25th on the “Top Free – Overall” rankings.

    Which means that X is still getting attention, and is still a popular app on a broader scale. But it’s not performing as well as Elon and Co. are keen to project, especially when they single it out as the most popular news app, and identify that as the reason as to why mainstream media is so scared of X.

    Which is not correct.

    Here’s why X is actually the most downloaded news app.

    Back in 2016, the app then known as Twitter was in less-than-great shape. After several quarters of slowing growth, while Facebook and Instagram were booming, leading to increasing pressure from market analysts, Twitter CEO Jack Dorsey came up with a genius plan. If Twitter changed its categorization to the “News” category in the App Store listings, instead of “Social Media”, it would no longer be directly compared to Facebook, IG, and others, and Twitter was seeing way more downloads than the existing leaders in the “News” app rankings, apps like CNN, Fox News, BuzzFeed, etc.

    Because no one needs to download those apps, they were getting the updates from those apps on social platforms, like Twitter, so Twitter re-categorized as a News app.

    It’s not a news app. In fact, it can’t make the same change on the Google Play Store because it doesn’t qualify as a News app under Google’s parameters.

    But on The App Store, Twitter immediately shot to number one in the News category, which was a story that it could re-frame for the market, in order to help it avoid negative comparison with other social apps.

    Which didn’t really work then, and doesn’t work now, because everyone knows that Twitter/X is not a “News” app, and should not be compared to those other aggregator tools.

    But Twitter ran with it, and Elon’s running with it now, as a means to essentially reframe the app.

    But overall, in comparison to other social media platforms, which X invariably is, it’s not close, with even Meta’s Twitter clone Threads now besting X in overall downloads.

    What does that mean for the future of Elon’s X project?

    Well, there’s still plenty of opportunity there, with some 250 million people still logging into X every day to check in on the latest updates.

    If Elon and Co. can get it right, it still seems like X can become a bigger consideration, but it hasn’t found its pathway forward as yet, and Musk’s various changes are not resonating on a broader scale.

    It’s working on AI, payments, and it’s still building its original video content slate. But right now, Meta’s clearly leading the way.

    Which is why, just like in 2016, Elon and Co. are reframing X’s battle to be with news apps instead.



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  • New York Seeks to Ban Algorithmic Feeds for Teens

    New York Seeks to Ban Algorithmic Feeds for Teens

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    Amid ongoing concerns around the harms caused by social media, especially to young children, various U.S. states are now implementing their own laws and regulations designed to curb such wherever they can.

    But the various approaches underline the broader challenge in policing social media misuse, and protecting kids online.

    New York is the latest state to implement child protection laws, with New York Governor Kathy Hochul today signing both the Stop Addictive Feeds Exploitation (SAFE) for Kids” act and a Child Data Protection Act.

    The Stop Addictive Feeds act is the more controversial of the two, with the bill intended to “prohibit social media platforms from providing an addictive feed to children younger than 18 without parental consent.”

    By “addictive feed”, the bill is seemingly referring to all algorithmically-defined news feeds within social apps.

    From the bill:

    Addictive feeds are a relatively new technology used principally by social media companies. Addictive feeds show users personalized feeds of media that keep them engaged and viewing longer. They started being used on social media platforms in 2011, and have become the primary way that people experience social media. As addictive feeds have proliferated, companies have developed sophisticated machine learning algorithms that automatically process data about the behavior of users, including not just what they formally “like” but tens or hundreds of thousands of data points such as how long a user spent looking at a particular post. The machine learning algorithms then make predictions about mood and what is most likely to keep each of us engaged for as long as possible, creating a feed tailor-made to keep each of us on the platform at the cost of everything else.”

    If these new regulations are enacted, social media platforms operating within New York would no longer be able to offer algorithmic news feeds to teen users, and would instead have to provide alternative, algorithm-free versions of their apps.

    In addition, social platforms would be prohibited from sending notifications to minors between the hours of 12:00am and 6:00am.

    To be clear, the bill hasn’t been implemented as yet, and is likely to face challenges in getting full approval. But the proposal’s intended to offer more protection for teens, and ensure that they’re not getting hooked on the harmful impacts of social apps.

    Various reports have shown that social media usage can be particularly harmful for younger users, with Meta’s own research indicating that Instagram can have negative effects on the mental health of teens.

    Meta has since refuted those findings (its own), by noting that “body image was the only area where teen girls who reported struggling with the issue said Instagram made it worse.” But even so, many other reports have also pointed to social media as a cause of mental health impacts among teens, with negative comparison and bullying among the chief concerns.

    As such, it makes sense for regulators to take action, but the concern here is that without overarching federal regulations, individual state-based action could create an increasingly complex situation for social platforms to operate.

    Indeed, already we’ve seen Florida implement laws that require parental consent for 14 and 15-year-olds to create or maintain social media accounts, while Maryland has also proposed new regulations that would restrict what data can be collected from young people online, while also implementing more protections.

    On a related regulatory note, the state of Montana also sought to ban TikTok last year, based on national security concerns, though that was overturned before it could take effect.

    But again, it’s an example of state legislators looking to step in to protect their constituents, on elements where they feel that federal policy makers are falling short.

    Unlike in Europe, where EU policy groups have formed wide-reaching regulations on data usage and child protection, with every EU member state protected under its remit.

    That’s also caused headaches for the social media giants operating in the region, but they have been able to align with all of these requests, which has included things like an algorithm-free user experience, and even no ads.

    Which is why U.S. regulators know that these requests are possible, and it does seem like, eventually, pressure from the states will force the implementation of similar restrictions and alternatives in the region.

    But really, this needs to be a national approach.

    There needs to be national regulations, for example, on accepted age verification processes, national agreement on the impacts of algorithmic amplification on teens and whether they should be allowed, and possible restrictions on notifications and usage.

    Banning push notifications does seem like a good step in this regard, but it should be the White House establishing acceptable rules around such, and should not be left to the states.

    But in the absence of action, the states are trying to implement their own measures, most of which will be challenged and defeated. And while the Senate is debating more universal measures, it seems like a lot of responsibility is falling to lower levels of government, which are spending time and resources on problems that they shouldn’t be held to account to fix.

    Essentially, these announcements are more a reflection of frustration, and the Senate should be taking note.

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  • X Is Losing Ground as a News Source per Report

    X Is Losing Ground as a News Source per Report

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    Despite claims that X is becoming a more trustworthy source of news and information, social media users are relying on the platform less and less for such, with TikTok now a bigger source of news coverage in many regions.

    That’s according to the latest Reuters Institute Digital News Report, which looks at how people are accessing news content around the world, and the role that social platforms are playing in such.

    The report incorporates responses from more than 94k respondents, from 47 nations, providing the most comprehensive snapshot of global news consumption habits.

    You can download the full report here, but in this post, we’ll take a look at some of the key notes.

    First off, the report shows that the use of Facebook and X for news content is declining, as TikTok sees a marked rise.

    Reuters Institute Global News Report 2024

    In the case of Facebook, that’s not a big surprise considering that Meta has been making a conscious effort to distance itself from news coverage, and the divisive nature of political discussion in its apps.

    But X has been making a bigger push to become a key news and information source, with Elon Musk looking to establish the platform as the most trusted and truthful source for such. Musk has also regularly touted the app’s standing as the top news app in many countries (X is listed in the “News” category on the App Store, as opposed to “Social Media”), citing this as a key reason why “legacy” media wants his X project to fail.

    But this report suggests that’s not the case, and that even TikTok is now besting it as a news source.

    TikTok’s rise in this respect could also be why authorities in the U.S., and other regions, are concerned about the growing influence of the app, with its ties to the C.C.P. potentially enabling the platform to seed pro-China coverage with Western audiences.

    In terms of overall news sources on social, YouTube and Facebook remain the most used platforms for news:

    Reuters Institute Global News Report 2024

    Again, X still seemingly has a way to go to establish itself as a key source for news consumers, while many also noted that they find it difficult to determine the trustworthiness of content on X.

    Reuters Institute Global News Report 2024

    These are some interesting notes on the evolution of online news sources, and the way in which social platforms are being used for such.

    And while the overall trends are no big surprise, it is worth noting the shifts in relation to each app, and how that relates to their broader news approach.

    You can access the full Reuters Institute Digital News Report 2024 here.

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  • LinkedIn Adds New Elements to Its Newsletter Creation Platform

    LinkedIn Adds New Elements to Its Newsletter Creation Platform

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    LinkedIn has announced some new updates for its newsletter creation platform, including an updated reader UI and new tools

    First off, LinkedIn’s newsletter display has been updated, with the comments now shifted to the right of the main display.

    LinkedIn newsletter update

    As you can see in this example, now, your newsletter will get main screen real estate at the left, with the comments appearing in a separate panel alongside, which LinkedIn believes will help to encourage more comment engagement by having the discussion and context on one screen.

    Readers can choose to sort the comments by “Most Relevant” or “Most Recent” in the comment filters.

    LinkedIn’s also adding some new newsletter creation elements, including the ability to embed LinkedIn profiles in your text.

    As per LinkedIn:

    “You now have the ability to embed member profiles and pages directly into your newsletter, making it easier for your readers to click directly through to those you’re referencing. These interactive embeds will allow you to spotlight members and pages with an eye-catching approach.

    It’s also adding new “staging links” for newsletters, which will enable you to view an article’s URL before it’s been published. That’ll help you get a better idea of what you’re sending before you actually publish, which could help to catch errors and glitches in actual presentation.

    LinkedIn’s also rolling out a new Microsoft Designer integration, which will enable you to use Microsoft’s AI image generation tools to come up with cover images for your newsletter updates.

    LinkedIn newsletter update

    As with all generative AI tools, some of these are going to look a little questionable, but if you need an image that fits your topic, it’s an easy way to add in a visual element.

    Finally, LinkedIn’s also updating its newsletter notifications to help creators drive more sign-ups:

    Each time you publish a newsletter, subscribers get email and in-app notification of it and anyone following you will be prompted to subscribe if they aren’t already. It’s truly a surefire way to get your knowledge in front of more people.

    LinkedIn says that newsletters have seen big growth over the past year, with a 59% increase in the amount of people publishing newsletter articles on the platform, and a 47% increase in engagement on newsletters. There are also now more than 184,000 newsletters being published in the app, underlining the potential opportunity of utilizing LinkedIn’s scale to maximize your audience reach.

    You won’t “own” your audience, as such, as you’ll be going through LinkedIn’s platform, as opposed to building your own newsletter list. Still, it could provide you with the reach you need to establish your brand and branch into the newsletter business.

    And if you are considering a LinkedIn newsletter, you now have more options at your disposal to maximize presentation and performance.

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  • Instagram Tests New Ads Overlaid on User Stories

    Instagram Tests New Ads Overlaid on User Stories

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    Instagram seems intent on trying out more annoying and intrusive ad formats, with the platform now testing new promoted prompts that are displayed within your friends’ Stories, driving viewers towards promoted apps.

    Instagram Stories ad example

    As you can see in this example, posted by 404 Media (I added the red arrow for clarity), the new pop-up ads appear overlaid on Stories from your friends, with a small CTA button to guide users through.

    As reported by 404 Media:

    The ads we’ve seen are for “Super Rumble,” a game for Horizon Worlds, Meta’s virtual reality platform. The ads pop up from the bottom of friends’ stories, which can create the somewhat surreal experience of being advertised a virtual reality game on friends’ posts where they are talking about political issues or world events.”

    So the promotions may be limited to Meta-owned properties for now, with a view to linking potentially interested Instagram users back to its evolving V.R. experience.

    Another example, posted by social media expert Matt Navarra, shows the promos displayed above the Stories frame.

    Instagram Stories ad example

    IG users have been less than impressed by the new test, with many complaining about the fact that Instagram’s looking to insert ads into their friends’ content, disrupting the direct engagement experience.

    And it’s not the only invasive ad format that Instagram’s working on, with the platform also trying out unskippable ads in the main feed, which stop you from scrolling till the video ad has played.  

    Instagram unskippable ads

    So why is Instagram looking to more disruptive ads?

    Well, money, of course. And while users may voice their displeasure with the new ad formats, the proof, from Meta’s perspective, will likely be in the performance. If more users tap through to “Super Rumble”, or click on these promoted, unskippable ads, despite some negative comments, then it’ll likely roll them out, as another means to drive business performance in the app.

    And even if users do say that they hate them, if they click on them at high rates, Instagram’s probably of the mind that they’ll get used to it, with the initial pushback dying down over time.

    So while they may be annoying, they could also be the way of the future, especially if they end up outperforming other ads, and driving results.

    So if you don’t like them, don’t tap on them. I mean, you, in isolation, won’t make much difference, but really, that will be the deciding factor, whether they are effective at driving clicks, or not.

    We’ve asked Instagram for more information on this test and we’ll update this post if/when we hear back.

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  • WhatsApp Channels Is Now up to 500M Users

    WhatsApp Channels Is Now up to 500M Users

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    In amongst the various announcements and updates at Meta’s “Conversations” business messaging conference in Sao Paulo today, there was one particular usage note that stood out.

    WhatsApp Channels, the one-way broadcast messaging option, which enables users to sign-up to topic-based groups to keep up to date on the latest info, is now up to 500 million users.

    WhatsApp Channels

    Channels, which WhatsApp launched a year ago, is pretty much the same as Instagram’s Channels option, providing another way for creators and brands to stay connected with their audience via more direct means.

    Which, of course, used to be the realm of social media pages, but increasingly, people are engaging more via messaging, and Channels provides a way to lean into this, by facilitating messaging connection with your most passionate fans.

    Which could also open up a range of new opportunities for brands.

    You could, for example, run a promotions channel, with specials for channel members, or maybe you just want to maintain a DM broadcast stream for product announcements.

    Either way, at 500 million users, there could be a lot of potential there, providing more ways to align with evolving engagement behaviors.

    WhatsApp Channels is not available in all regions as yet, but you can sign-up to the Channels waitlist here.

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  • Instagram Experiments with Audience Feedback for Unpublished Reels Clips

    Instagram Experiments with Audience Feedback for Unpublished Reels Clips

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    Instagram’s trying out some new options to enable creators to get feedback on their Reels clips before they post them to the public, with the capacity to share draft Reels with friends, and a means to test your Reels concepts with a smaller audience.

    First off, on trial Reels, some IG users are now being prompted to send a preview of their in-progress Reels to friends in the app to get their input on their latest creation.

    Instagram Reels testing

    As you can see in this example, posted by Jose Rodriguez, some Reels creators are being shown a new pop-up which alerts them to the feature in the Reels creation flow.

    The pop-up reads:

    “Send to friends to get their thoughts before you post it. No one can comment on or share your preview. A draft will also be saved that you can access anytime.”

    That’ll provide a simple means to get a second opinion on your latest Reels opus before posting, which could give you the extra assurance that you need to go live.

    Or, you know, torpedo your idea before you embarrass yourself.

    Ideally, it’s less of the latter, but it could be a helpful way to get additional feedback on your Reels concepts before sending them out to everybody.

    Instagram’s also testing another Reels testing feature, which would enable you to share your Reels with a selection of non-followers before posting.

    Instagram Reels testing

    As you can see in this example, posted by app researcher Alessandro Paluzzi, the option would enable you to test your Reel with some viewers, without publishing it officially.

    That could provide another means to gather feedback on your concepts, and cancel not-so-great ideas before broader exposure.

    It’s interesting to see IG moving into audience sampling for Reels clips, as a means to improve content quality, while also, potentially, getting more people posting by giving them a means to gather feedback before public sharing.

    Both could have varying value, though Instagram hasn’t confirmed that either will get a broader roll out at this stage.

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